Equipment Service
Australia’s largest team of in-house manufacturer trained technicians.
Our team of technical experts are here to support your equipment purchase, whether its with annual servicing, breakdown repair or software support our team of in house technicians are here to help your practice.
Rest assured at Henry Schein we only use genuine manufacturer parts for all our service and repairs so you can ensure longevity and usability of your equipment.
Our Service Portfolio in Numbers
What Our Customers Say About Us
“Technician is highly Professional and very efficient! I can also note that Customer Service is very helpful at all times. Thank you.”
“Professional and extremely helpful, thank you”
“Technician was amazing! He went above and beyond. Henry Schien are lucky to have such caring, reliable and knowledgeable technicians working for them.”
“Technician was brilliant on the job, Dr was very impressed with his knowledge while he was here”
“Very efficient, the technician was excellent, keep it up.”
“Easy to approach, quick response and fast with fixing the issues so everything run smoothly”
“Henry Schein consistently provides superior service on all levels from the support staff who assist and book appointment with the technician to the amazing technicians who are sent to the practice to rectify any faults/problems we are experience. So grateful for your teams.”
“All your staff are very helpful. They go above and beyond, an excellent service the old fashion way.”
“Knowledgeable people who deliver exactly what is required! You have a very knowledgeable team who act fast without any fuss because they attend well prepared to solve the problem!”
Supporting & Installing many of the world’s leading equipment brands across the Australian dental landscape.
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At Henry Schein, we begin by ensuring a top-quality dental clinic setup is supported by ongoing maintenance throughout the life of your technology. Our services include tailored maintenance programs and digital support through our easily accessible helpdesk. With the largest in-house, factory-trained technical and digital imaging support network in Australia, our team brings over 100 years of combined expertise to your practice. Additionally, our nationwide handpiece repair service, with 30 years of experience, guarantees your handpieces remain in peak condition.
Dr Hari and Dr Vilas
“A big thank you to Tom and the team at Henry Schein. It was a mammoth task of a move and working around our scheduling and patient flow with only one day of downtime – couldn’t have worked out better. Appreciate all the help and suggestions along the way- we’re definitely grateful for the move/new equipment/handover and the execution of the whole process.”
Prof. Glen Liddelow
“Working with Henry Schein, you have got the turnkey package, your dream, design, building, supplying of the equipment, installation, consumables, all in one package, as well as the service afterwards”
Dr Luke Heazlewood, Principal Dentist/Founder
“She was excellent. Emma knew her product range very well, and her experience of setting up a lot of surgeries really showed. She helped us think through a lot of things, not just equipment, which helped make the whole set up process go as smoothly as possible. She was never pushy which made the process simple; an underrated ability for your first ever set-up. Additionally, HS had a lot of connections outside of their domain if we ever needed them.”
Dental Clinic Setup, Planning, Design & Fit Out
We offer a one-stop-shop solution, providing a range of integrated services and products designed for both modern and traditional dental practitioners. Henry Schein brings synergy, simplicity, and savings with our Surgery Setup Solution program; giving you the unique opportunity to bundle world-leading brands of equipment, consumables, and business solutions into one comprehensive package. For dental professionals who are tired of navigating complexity on their own, who need someone to cut through the multitude of clinical, equipment, and system offerings, and who seek professional, timely advice – Henry Schein is your trusted partner. We understand your business and practice goals and bring in the right experts at the right time to put you on the path to success.
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Brands we partner with
We offer the widest range of equipment and consumables including expansive cost-effective private brands, exclusive products, services, and solutions to help you provide quality patient care, while operating efficiently and profitably. Please click the below logos to find out more about these brands that we are partnered with.
